Blog

 

Tips, articles and research on improving quality services and the quality of life for human service organisations and people with disabilities.

Leading Ourselves Before Leading Outwards

Leading Ourselves Before Leading Outwards

Do you sometimes wonder why people who attend training and could make changes in their behaviours and habits; don't appear to make any changes at all?  Or why, in situations where the person says ‘yes, I understand what I need to do’, they don't demonstrate it? Or,...

The Power of Independence

The Power of Independence

One of the essential requirements in any professional audit is the auditor’s independence from the entity being audited.  This means the auditor is expected to be objective, operate with integrity and give an unbiased and honest professional opinion about the audited...

The Power of Perspective

The Power of Perspective

Last weekend, I wrote about flying for a day over Antarctica and seeing the small red buildings that are Casey Research Station from the air.  When I was researching what Casey Research Station does, I found photos of the staff on the ground taking photos of the plane...

The Power of Passion

The Power of Passion

Last weekend, I enjoyed an unexpected trip – flying for a day over Antarctica!  No, we didn’t land (thank goodness!) but the view leading up to seeing Antarctica for the first time, the icebergs embedded in sea ice, seeing the Casey Research Station and other...

Want to stay up to date with the latest changes to quality systems and strategies for implementation?

Pin It on Pinterest