Blog

 

Tips, articles and research on improving quality services and the quality of life for human service organisations and people with disabilities.

Addressing Audit Frustration

Addressing Audit Frustration

Regardless of the length of time a business or organisation has been operating; its size, or the sector it's in, people often get frustrated, not only with the audit process but also with being audited in the first place. I hear this directly when I’m onsite as well...

Going to the Dark Side

Going to the Dark Side

Several days ago, I caught up with some friends I haven’t seen for a while. They continue to work for organisations operating across several sectors that I am involved in as an auditor and, in the past, we had worked closely together on various initiatives that were...

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