Blog
Tips, articles and research on improving quality services.
Acknowledging the Influencers
Do you occasionally reflect on the people who have significantly impacted on the way you think and operate? Do you know who has influenced you in the way you conduct yourself? Recently one of my wonderful colleagues put out a challenge to people like myself to...
Celebrating at the end of an audit
Regardless of the size of the business or organisation, there is much work which goes into an audit. From addressing compliance as well as opportunities for improvement, making sure the systems do what they are supposed to do, and making sure internal as well as...
Addressing risks with NDIS-funded self-managed arrangements
The NDIA continues to provide people with disabilities and their family members or nominees with many opportunities to self-manage the participant’s funds. From what I have seen during the past year, this continues to be an attractive option for many people....
Dealing with the pressure
The last couple of months have seen a remarkable amount of change across many sectors and communities. Some of these changes have been devastating, with the loss of jobs and business closure, while other changes have seen people work out ways to outlast the...