Changing Expectations

Changing Expectations

General

Several nights ago, I attended the Adam Lambert Queen concert.  What an incredible night!  The show was a delight, and the guitar playing was simply amazing.  But what about the rain?  I was one of the thousands sitting in the open area of Suncorp...
Leading Ourselves Before Leading Outwards

Leading Ourselves Before Leading Outwards

General

Do you sometimes wonder why people who attend training and could make changes in their behaviours and habits; don’t appear to make any changes at all?  Or why, in situations where the person says ‘yes, I understand what I need to do’, they don’t...
‘Deer In the Headlight’ Situations

‘Deer In the Headlight’ Situations

Auditor Practice, General

Have you ever walked into a room and immediately felt the tension in the air?  In my auditing role, this often happens to me.  I know that people are often fearful or apprehensive about the audit and not sure about what I will be looking for or asking of them.  I...

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