On a recent long road trip, I listened to some wonderful and inspiring speakers who talked about their own journeys in life, the ups and downs of their careers, the people who inspired them and kept them going through the challenging times. One of the presenters...
Do you occasionally reflect on the people who have significantly impacted on the way you think and operate? Do you know who has influenced you in the way you conduct yourself? Recently one of my wonderful colleagues put out a challenge to people like myself to...
Towards the end of a closing meeting, I often recommend the organisation takes time to celebrate. It's not a big thing, really but sometimes when I make this sort of recommendation, it triggers another level of conversation with the people attending the closing...
Recently I was reading an article about how a manager prepared for some difficult conversations that she needed to have in her workplace. The manager talked about the benefits of preparation, being clear about the situation, the importance of listening and...
Regardless of the size of the business or organisation, there is much work which goes into an audit. From addressing compliance as well as opportunities for improvement, making sure the systems do what they are supposed to do, and making sure internal as well as...
Like so many other people whose work situation has changed in sometimes quite dramatic ways as a result of COVID-19, I am finding new ways to work and interact with people. Technology is proving a fertile ground for me to learn new skills, and I have had some...
Last weekend, I wrote about flying for a day over Antarctica and seeing the small red buildings that are Casey Research Station from the air. When I was researching what Casey Research Station does, I found photos of the staff on the ground taking photos of the plane...
Last weekend, I enjoyed an unexpected trip – flying for a day over Antarctica! No, we didn’t land (thank goodness!) but the view leading up to seeing Antarctica for the first time, the icebergs embedded in sea ice, seeing the Casey Research Station and other...
Over recent months, I have talked with clients about their expectations regarding audits and assessments, from their initial thoughts about these processes, through to the onsite and post-audit detail. Most people have commented about the important role of trust: in...