The Role of Trust in Audits

The Role of Trust in Audits

Over recent months, I have talked with clients about their expectations regarding audits and assessments, from their initial thoughts about these processes, through to the onsite and post-audit detail.  Most people have commented about the important role of trust: in...
Courageously addressing different perceptions…

Courageously addressing different perceptions…

Within any audit or assessment process, I am frequently confronted with a few different perceptions, not only from staff and Board members but also from clients, and as well as from my team. In return, they are also confronted by my perceptions, particularly when I am...
The Focus on Purpose

The Focus on Purpose

At a recent workshop I attended, discussion focussed on defining the purpose of individual organisations. To start with, I was a bit perplexed about this topic – isn’t this automatically defined in the mission and vision statements? I then found the short answer to...
Addressing Audit Frustration

Addressing Audit Frustration

Regardless of the length of time a business or organisation has been operating; its size, or the sector it’s in, people often get frustrated, not only with the audit process but also with being audited in the first place. I hear this directly when I’m onsite as...
If it Ain’t Broke…

If it Ain’t Broke…

Over the past couple of months, I have been caught up with preparing for another change in my life – this time, removing myself as a service provider by the end of 2019. I have had this service in place for many years for my disabled daughter and I have now reached...

Pin It on Pinterest