Audit Outcomes

First Audit Experience

30 Jul 2019

Last week, I spoke about the important role of policies and procedures in an audit and the challenges that organizations face when policies and procedures are purchased ‘off-the-shelf’ and not modified to reflect what the organization actually does, as well as...

Disappointment With Audit Outcomes

16 Jul 2019

For quite a while now, I have listened to CEOs and Board members express dismay and sometimes anger when they receive non-conformities from their external audit. And in the listening, I reflect on those times when my Registered Training Organization was audited,...