Blog

 

Tips, articles and research on improving quality services and the quality of life for human service organisations and people with disabilities.

The Focus on Purpose

The Focus on Purpose

At a recent workshop I attended, discussion focussed on defining the purpose of individual organisations. To start with, I was a bit perplexed about this topic – isn’t this automatically defined in the mission and vision statements? I then found the short answer to...

Addressing Audit Frustration

Addressing Audit Frustration

Regardless of the length of time a business or organisation has been operating; its size, or the sector it's in, people often get frustrated, not only with the audit process but also with being audited in the first place. I hear this directly when I’m onsite as well...

Preparing for the Future

Preparing for the Future

This week, I attended a workshop presented by Craig Rispin who talked about the many ways organisations are preparing for the future right now, and the role human knowledge is having in driving these changes forward. According to Craig, research around this topic...

If it Ain’t Broke…

If it Ain’t Broke…

Over the past couple of months, I have been caught up with preparing for another change in my life – this time, removing myself as a service provider by the end of 2019. I have had this service in place for many years for my disabled daughter and I have now reached...

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