This has been an amazing year, hasn’t it? Chaotic, managing the fallout of sudden changes in our work and the way we operate in our community, sad stories, heroic stories, people who lost their job and other people who have been the busiest they have ever been....
One of the risks that organisations face is succession, whether of its governance body, senior staff or for other positions that are fundamental to the organisation’s operations. Succession involves really thinking and planning for the day when one (or more) key...
Towards the end of a closing meeting, I often recommend the organisation takes time to celebrate. It's not a big thing, really but sometimes when I make this sort of recommendation, it triggers another level of conversation with the people attending the closing...
Recently I was reading an article about how a manager prepared for some difficult conversations that she needed to have in her workplace. The manager talked about the benefits of preparation, being clear about the situation, the importance of listening and...
Regardless of the size of the business or organisation, there is much work which goes into an audit. From addressing compliance as well as opportunities for improvement, making sure the systems do what they are supposed to do, and making sure internal as well as...
The last couple of months have seen a remarkable amount of change across many sectors and communities. Some of these changes have been devastating, with the loss of jobs and business closure, while other changes have seen people work out ways to outlast the...