This week, my friends have been checking in with me to see how I am managing the latest change in my life – the change away from being a service provider to now being ‘Mum’. Honestly, I think I am doing pretty well. I know I have said this on many...
One of the essential requirements in any professional audit is the auditor’s independence from the entity being audited. This means the auditor is expected to be objective, operate with integrity and give an unbiased and honest professional opinion about the audited...
Do you sometimes find yourself having conversations with different people where a similar theme tends to come up repeatedly? In the past couple of weeks, this has happened to me quite a bit, with discussions about the significant and not always positive impact that...
The NDIS Quality Indicator Guidelines are the basis for assessments and audits of businesses and organisations working with and supporting Australians with disabilities. During the last few of years, I have audited many services that have a clear intent to provide...
One of the indicators in the NDIS Quality Indicator Guidelines refers to the organisation’s quality management system and the role of continuous improvement, reviews and updates throughout all aspects of service delivery activity. This means that improvements and...
This week, I presented at the For Purpose Conference in Toowoomba. While the focus of my presentation was on encouraging people to go beyond focusing solely on compliance within audit processes and looking for ways that innovation can occur, other presenters were also...
