Blog
Tips, articles and research on improving quality services.
A lot can change between one audit and the next…
Towards the end of a closing meeting, I often recommend the organisation takes time to celebrate. It's not a big thing, really but sometimes when I make this sort of recommendation, it triggers another level of conversation with the people attending the closing...
Impacts of COVID on Audit Technology
A month ago, I was writing about the future use of technology within auditing and assessing what this could look like. I was reflecting on the futurist workshop I attended late in 2019, where participants talked about the...
What to do in the meantime….
What a couple of weeks! So many changes and at such a rapid pace. In our workplaces, health settings, home and family life as well as elsewhere in the community, these changes can feel overwhelming, particularly with the unknown factor about what may still be ahead of...
What does the Coronavirus have to do with audits
On virtually an hourly basis, we hear about the fallout we can expect from the Coronavirus. And there certainly has been massive impacts! From falls in the stock market to decreasing profit margins for big businesses; the shutting down of restaurants and theme parks;...