Blog

 

Tips, articles and research on improving quality services and the quality of life for human service organisations and people with disabilities.

The Power of Independence

The Power of Independence

One of the essential requirements in any professional audit is the auditor’s independence from the entity being audited.  This means the auditor is expected to be objective, operate with integrity and give an unbiased and honest professional opinion about the audited...

The Power of Perspective

The Power of Perspective

Last weekend, I wrote about flying for a day over Antarctica and seeing the small red buildings that are Casey Research Station from the air.  When I was researching what Casey Research Station does, I found photos of the staff on the ground taking photos of the plane...

The Power of Passion

The Power of Passion

Last weekend, I enjoyed an unexpected trip – flying for a day over Antarctica!  No, we didn’t land (thank goodness!) but the view leading up to seeing Antarctica for the first time, the icebergs embedded in sea ice, seeing the Casey Research Station and other...

Performance Vs Trust

Performance Vs Trust

Do you sometimes find yourself having conversations with different people where a similar theme tends to come up repeatedly?  In the past couple of weeks, this has happened to me quite a bit, with discussions about the significant and not always positive impact that...

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